Professional Remote Support & System Optimization

Solutions Just a Click Away
Quick Diagnostic — $49
Initial System Assessment: A fast, focused check to identify the root cause of crashes, errors, or hardware issues.
Action Plan: Receive an expert recommendation on the best path forward to get your system back to 100%.
Hardware Verification: Checking for physical drive or memory failures that could lead to data loss.
The $49 diagnostic fee is fully credited toward your repair if you move forward with the service.
System Tune-Up — $89
Performance Optimization: Cleaning out registry errors and temporary files to boost speed.
Startup Cleanup: Disabling background apps that slow down your boot-up process.
System Audit: Reviewing your settings to ensure your PC is running at its maximum potential.
Virus & Malware Scrub — $129
Deep System Scan: Detecting and removing hidden threats, adware, and spyware.
Security Hardening: Checking your firewall and security software to prevent future infections.
Malicious Software Cleanup: Removing browser hijackers and "bloatware" that compromise your privacy.
The "Rescue" Session — $149
Critical Error Resolution: Hands-on troubleshooting for "Blue Screen of Death" (BSOD) and critical system failures.
Expert Troubleshooting: In-depth repair work for stubborn software conflicts or driver issues.
Recovery Focus: Aimed at restoring a non-functional system without needing a full wipe.
OS Reinstall Assistance — $175
Fresh Start: Complete reinstallation of Windows to give you a "brand new" computer experience.
Driver Configuration: Ensuring all your hardware like printers, graphics cards, and Wi-Fi works perfectly after the install.
Optimization: Applying custom settings and updates so your new OS is faster and more secure than the factory default.
JWP Continuous Care — $15/mo
Proactive 24/7 monitoring. I get alerted to hardware failures or threats before they crash your system. Gives peace of mind for the price of a few coffees.

The JWP Ultimate Recovery Drive -Your Computer’s "Emergency Room" in a Box.
Don't pay $200 at a big-box store. Fix your PC yourself with the same tools the pros use.
Plug-and-Play: Works even if Windows won't start or you’re locked out.
5-in-1 Power: Includes Easy Repair (NHV), Password Reset (Hiren's), Windows 11 Installer, Startup Fixer, and the MediCat Pro Toolkit.
Remote Ready: Built-in "One-Click" remote support tool so I can jump in and help you live.
Grandma-Proof: Comes with a printed, step-by-step manual written in plain English.
Price: $29.99 + Free Shipping

I have been in the trenches of tech since 2004. From owning and operating a brick-and-mortar computer store for over a decade to managing small business IT, I’ve seen every error code in the book. Today, I’ve transitioned that local expertise into a remote-first service, providing the same high-level diagnostics and repair directly to your screen.
Based in Huntington Beach, CA, I focus on honest, transparent service. Whether you are a business owner or a home user, my goal is to get your system running at peak performance without the 'Big Box' retail price or wait times.
"Available for Live Support Monday–Friday, 9 AM to 5 PM. Email support is 24/7."
Remote PC Repair You Can Trust.
20+ Years of Experience. No Fix, No Fee. Based in Huntington Beach, Serving Everywhere.
Ready for a Fix?
Select your service level and pick a time that fits your schedule. Fast, secure, and professional.
Not Sure What's Wrong?
Request a quick video diagnostic to discuss your situation.
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