Website & Service Disclaimer

Effective July 16, 2026

Website information is general and may not describe every condition on a particular computer. Prices, availability, service descriptions, software features, and examples may change.

No universal repair guarantee

No technician or software can guarantee diagnosis or repair of every computer problem. Results depend on the device, hardware condition, operating system, software, malware, internet connection, user permissions, and available backups.

Third parties

JWP is not responsible for the availability, terms, content, or security of third-party software, websites, internet providers, manufacturers, account providers, or remote-access platforms.

Emergency and regulated uses

Services are not intended for emergency systems, life-safety systems, medical diagnosis, legal advice, financial advice, or guaranteed recovery of irreplaceable data.